Writing a book is hard work. After the book was finished, I got much valuable feedback from readers who contacted me. Some readers are very happy how I helped them in getting started with Horizon 2020. These readers took the initiative in sending me an email. Now it's my turn in asking: I have set up a NPS feedback system.
The reason I have started to collect feedback through a simple NPS (Net Promotor) survey is that I want a system with not much effort for my readers. When you visit the Horizonbook website, a short survey appears for some visitors.
Thank you for your feedback!
Collecting feedback is one method for authors to know what their readers think. One problem is that as a book author you don't know all your book's readers. By opening a feedback channel, your readers can easier tell you what they think about your book. The choice for FanExam NPS is because the feedback is simple to give for readers. As a result I hope to collect more advice from my readers. Since the book was written, many readers actively contacted me through email and showed me how I can improve the book. Thank you for everybody who took the effort to write to me!
